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Safety
Staying and hosting safely
Emergency info, hazards and house safety essentials.
Updated 2026-05-31
Emergency contacts
In an emergency in Australia, call 000. Each listing's safety panel shows the host's contact, the nearest hospital, and any specific hazards.
Fire & first aid
Listings indicate whether they have a smoke alarm, fire extinguisher and first-aid kit. Locate exits and the extinguisher on arrival.
Report a concern
Use the in-app message thread to raise issues with your host, or contact Stay WA support for safety concerns.
Still need help? Message your host from your booking, or visit the Safety & policies page.